If you have a VoIP phone system, for example, inbound toll-free calls are routed to your team of agents like any other calls. Toll-free calls used to be handled by contact centers, but now you can manage them just like any other phone number. They’re still getting in touch with you by dialing the number (or using your website’s click-to-call feature, if you have one). No IT help needed: Sign up for free trial Chat with Sales See pricingįrom the customer’s end, toll-free numbers work the same way as other phone numbers. You just log into your account and go to “Add a number” in your settings. (Pricing varies, but usually, toll-free numbers count as local phone calls in the US and Canada.)ĭialpad makes it really easy to add a toll-free number. All of them work exactly the same way: with you footing the bill for your customers’ calls.Īnd if it sounds expensive, that’s actually not always the case! Many companies (both large and small businesses) buy toll-free numbers as part of a unified communications platform, which can drastically reduce call costs. Since then, five more toll-free prefixes have been created: 877, 866, 855, 844, and 833. That’s why many people refer to toll-free numbers as “800 numbers.”Ĩ00 isn’t the only choice, though. The most well-known prefix is 800, the original code released way back in 1966. Toll-free numbers always start with a three-digit code. The owner of the number (that would be you, the business owner) is billed for incoming and outgoing calls. Toll-free numbers are telephone numbers that allow customers to call you free of charge instead of paying a fee or “toll”.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |